The company is impossible to reach

The company is impossible to reach. For three days the telephone recording indicated that all operators were busy serving other customers. It said there were? Other calls before me, but no number was given. I was told they would call back if I pressed 1. No one called back. Three days of no connection. Further, they indicated that women had responded and their profiles were at my member site. No one by those names appeared on site. I do not intend to pay for the total lack of service since I signed up last month.