Never happened

Signed up and paid for a one month subscription. Within 24 hours, my account was locked out. I called and was told I would receive an email from their technical department within 24-48 hours. Never happened. Called again and promised again. Nothing happened. Several more calls and told by each rep they couldn’t see the issue with my account and I had to wait for an email. At the second week, I called and was told the problem would be rectified by the end of the day. Not trusting that answer, I waited until 90 minutes before they closed for the weekend to call again.